Wattie Ink. gear is custom made in San Diego, California. Most orders ship within two to three business days. For new collections or limited edition pieces please allow a few business days for your shipment to be shipped.
Signature May Be Required
All orders eligible for Free Shipping will sent via USPS Priority Mail. You will be sent a shipping confirmation email with tracking information once your order has left the building.
FedEx Express Shipping
You may choose to upgrade your order to either FedEx 2-Day, Standard Overnight, or Priority Overnight Shipping. These options will require an additional shipping charge calculated at checkout.
Please note, express orders placed before 1:00PM PST will be shipped out same day. Express orders placed after 1:00PM PST will be shipped the next business day.
Note that orders with a total value over $800 the customer will be required to sign for the package via FedEx Ground. Many other orders will also be required to sign for the package, though this varies by final destination.
Domestic (USA) Shipping
Free ground shipping applies to all orders $50 or more within the contiguous United States. This offer is based on the merchandise subtotal before any promo discounts, taxes or additional charges. Eliel Cycling has the right to change this offer at any time. Shipments to Alaska, Hawaii and outside of the US do not qualify for free shipping.
How much does international shipping cost?
International orders are not eligible for free shipping. Rates are determined by your order size and country of destination. These are calculated by the shipping carrier and you will be able to select the service most appropriate for your order at checkout.
Do I need to pay duties, VAT or taxes?
Please note that in addition to international shipping charges you will be responsible for any Customs/Duty fees associated with receiving your package. This is not paid at checkout. These costs are set by the destination country and are the sole responsibility of the package recipient to pay. You will be contacted by your local government with these fees once it has arrived in their offices.
How long will it take my package to arrive?
Depending on location you will be presented with two shipping options to select from:
FedEx International Economy which takes 4 business days
FedEx International Priority which takes 2 business days.
Please note, delivery may take longer if your package is held at customs.
2018 Holiday Shipping Schedule
Please note the following shipping service cut-off dates for receiving your order prior to the holidays. Orders must be placed no later than 1:00 PM PST on the day of each cut off date to meet delivery before the holidays.
The postal service does not guarantee any delivery prior to the holidays. For the most reliable service please select FedEx at checkout. Wattie Ink. does not guarantee delivery of any orders leading up to the holidays. All packages are subject to delays caused by weather, carrier mis-handling, and general Acts of God. Please place your order accordingly.
Cut off dates are as follows.
Standard Shipping: Wednesday December 19th (US Postal Service Priority Mail)
2-Day Shipping: Thursday December 20th (FedEx 2-day)
Overnight Shipping: Friday December 21st (FedEx Standard Overnight & Priority Overnight)
Wattie Ink. offices are closed December 22 through December 26th. If there is a problem with your FedEx package during that time, please contact FedEx directly at 1-800-463-3339.